MCAD issues new regulations dramatically reducing workers’ ability to fight employment discrimination
On June 19, the Massachusetts Commission Against Discrimination (MCAD) decided to quietly roll back protections for workers, revising its regulations to make it harder for employees to fight discrimination in the workplace. These changes came after the MCAD recorded a record number of backlogged cases for fiscal year 2025 (investigations that have extended beyond 18 months). The new regulations seem aimed at allowing the MCAD to address this backlog not by finding ways to address its caseload more quickly, but by giving it broad power to decline to investigate claims of discrimination altogether.
What is the MCAD?
The MCAD is a state agency that is required by law to investigate complaints of discrimination in housing, in the workplace, in places of public accommodation, and in higher education admissions. Employees who experience discrimination are required to file their claims with the MCAD before they can bring those claims in court. The MCAD process moves through two stages: first there is an investigation that results in a decision that there either is probable cause to believe discrimination occurred (a finding for the employee) or there is not probable cause to believe discrimination occurred (a finding for the employer). In fiscal year 2025 the MCAD found for the employer 85% of the time at this stage. When there is a finding of probable cause, the case then moves to conciliation, where the MCAD tries to resolve the case with agreement by the parties. If conciliation is not successful the case moves to a public hearing, where the Commission hears the case and decides whether the employer violated the law and what remedies to impose.
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